Seller’s Guide help links

Buyer’s Guide help links

Other help links

Seller’s Guide

Only registered users can sell items by auction on Motor Junction. Registration is free and easy; just click the register link at the top left of your screen and follow the instructions. When you’re registered and logged in, follow these steps to make your bid:

1. Post Items for Auction

• Choose the Post an Auction link from the Sell menu
• Choose between a Standard (S), Multiple (M) or Reverse (R) auction - for information on each of these auction types, click the red links on the right of each option
• Click the next button and follow the instructions on screen to enter the details of your auction - if you have difficulty with any of the information you are asked to provide, click the help links next to each item for information and advice

2. Contact Bidders

When you’re selling an item check your inbox regularly to answer any questions that potential bidders might have.

3. Complete the Sale

When the auction has ended, you’ll receive an email giving you the contact details of the winning buyer. It’s down to you and the buyer to arrange payment and delivery of the item.

4. Leave Feedback

To help other users to rate the reliability of bidders on Motor Junction, leave feedback on your experiences by clicking the View Feedback on Bidder link on the Auction Details page and choosing the Add Your Feedback option .

NB : There is a small charge for this service so you must have sufficient credit in your account. Click the My Account tab at the top of the screen and choose the Motor Junction Fees link from the Billing menu for details of the fees and charges that apply to all motor junction services.

Buyer’s Guide

Only registered users can bid on Motor Junction. Registration is free and easy, just click the register link at the top left of your screen and follow the instructions. When you’re registered and logged in, follow these steps to make your bid:

1. Find what you’re looking for

To find auctions on Motor Junction, select an option from the Buy menu:

• Click Hot Auctions for details of auctions with 5 or more bidders
• Choose Auctions Closing Soon for auctions that have less than 180 minutes to run
• Select New Auctions to find auctions that have been posted in the last 24 Hours
• Click the Search link and follow the instructions on screen to search for specific items
• Select all categories to browse all items for sale on Motor Junction
• Choose from Cars, Commercials, Motorcycles, Plant & Farm Machinery or Salvage to search for a specific category of item

2. View the auction details

To view details of an auction, click the item description to go to the Auction Details page. This will give you information on the item, the seller and on any existing bids and bidders.

3. Contact the Seller

Once you’ve made a bid for an item, you’ve entered into a contract with the seller and your bid can’t be withdrawn. So, if you have any questions about an item, always contact the seller before you make a bid. To contact the seller, simply click their user name on the Auctions Details page and follow the instructions.

4. Bid for an Item

You can bid for items on Motor Junction by entering your bid online or by sending a text message from your mobile phone. When you’ve chosen how to make your bid simply follow the instruction at the bottom of the Auction Details page.

5. Pay the Seller

If your bid is successful, you’ll receive an email giving you the seller’s contact details. It’s down to you and the seller to arrange payment and delivery.

6. Leave feedback

To help other users to rate the reliability of sellers on Motor Junction, leave feedback on your experiences by clicking the View Feedback on Seller link on the auction details page and choosing the Add Your Feedback option.

SMS Bidding

To make a bid by text message from your mobile phone you must first enable text message bidding on your account:

• Click the My Account tab at the top of the screen
• Choose the Edit SMS Services link
• Follow the instructions on screen
• Check that the SMS Service Status is set to on

You can now use your mobile phone to send text message bids by following these steps:

• Go to the Auction Details page for the item you’re interested in

1. Compose the following text message:

• Key the word ‘BID’ followed by a space
• Enter the item number followed by a space (you’ll find the item number at the top of the Auctions Details page)
• Enter the amount of your bid - but don’t include the ‘£’ symbol
• So, to make a £60 bid for item number 10014, you should key: ‘BID 10014 60’

1. Send your message to the number 86122
2. Wait for a text message asking you to confirm the make and model of the item - and the amount you want to bid
3. Check that the details are correct and, if you’re happy to continue, reply by sending the message ‘BID OK’ to 86122
4. You’ll then receive a text message to confirm whether your bid has been successful

NB : There is a small charge for this service so you must have sufficient credit in your account. Click the My Account tab at the top of the screen and choose the Motor Junction Fees link from the Billing menu for details of the fees and charges that apply to all motor junction services.

Managing an Auction

Whether you’re buying or selling, Motor Junction auctions allow you to track the progress of all the auctions you’re taking part in. To manage an auction, choose the Manage Auctions link from the Buy menu and click one of the tabs at the top of the screen:

• Open Bids lists any bids you’ve made
• Winning Bids gives information on your successful bids
• Selling: Open displays the items you’re selling
• Selling: Closed provides details of your closed auctions
• Bulk Upload Staging shows the progress of any auctions you have posted that are waiting for approval

Favourite Auctions

This feature allows you to track the progress of auctions that you’re interested in.

To add an auction to your favourites list simply click the Favourite button on the Auction Details page.

To view a list of your favourite auctions choose the Favourite Auctions link from the Buy menu. From here you can view the highest bidder for the item, make your own bid or view the auction details.

SMS Watch

This function allows you to track the progress of an auction by receiving regular updates on bids and bidders direct to your mobile phone.

To use SMS watch you must first enable text message updates on your account:

• Click the My Account tab at the top of the screen
• Choose the Edit SMS services link
• Follow the instructions on screen
• Check that the SMS Service Status is set to on

To track the progress of an item by SMS text message, click the SMS Watch button on the Auctions Details page. The auction will then be added to your SMS watch list.

NB : There is a small charge for this service so you must have sufficient credit in your account. Click the My Account tab at the top of the screen and choose the Motor Junction Fees link from the Billing menu for details of the fees and charges that apply to all motor junction services.

Wanted Items

To receive information on new auctions as they appear on Motor Junction, you can add up to five items to your wanted list.

To add an item to your wanted items list choose My Wanted Items from the Buy menu, click the Add button and follow the instructions on screen.

When an auction is posted that matches your criteria, we’ll let you know by email.

To find out what’s really in demand, click Public Wanted Items to view the wanted items that other users have chosen to make public.

The Public Marketplace

Choose the Public Marketplaces link from the Buy menu to view the details and profiles of users who are auctioning items on Motor Junction.

To create or update your public marketplace profile, choose the My Marketplace link from the Sell menu.

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